Where Do We Ship?

We ship both Australia-wide and internationally! Wherever your business is based, we’re here to support your packaging needs.

Shipping Costs

• Australia: Free shipping on orders over $500.
• NZ, USA, UK: Free shipping on orders over $500.
• Everywhere Else: Please contact our team for a quote.
• For orders under $500, shipping costs will be calculated at checkout based on your location.

Delivery Times

• Standard Lead Time: Your order will arrive within 11–13 weeks, including production and shipping.
• Fast-Tracked Production: Choose our fast-tracked option to receive your order within 3–4 weeks (additional charges apply).

How Will My Order Be Shipped?

All orders are shipped via reliable carriers to ensure safe and timely delivery. You’ll receive a tracking number once your order is dispatched.

Custom Orders Policy

Because our products are custom-made just for you, we cannot accept returns unless there is a quality issue.

What If There’s an Issue with My Order?

If you notice a problem with your order—like printing errors or defects—please contact us at hello@theartofwrap.org within 7 days of receiving your shipment. We’ll work closely with you to find a solution and ensure your satisfaction.